Ballyclare is a member of the British Safety Industry Federation (BSIF) and a BSIF Registered Safety Supplier. The British Safety Industry Federation is the UK's leading trade body within the safety industry and has over 160 members. The BSIF has been established for more than 20 years and is dedicated to supporting those who keep people safe and healthy while they are at work. Membership demonstrates our commitment to providing high quality, fit for purpose safety products and services.
BSIF created the Registered Safety Supplier scheme to highlight companies who have signed a binding declaration that the safety equipment they offer meets the appropriate standards, fully complies with the PPE regulations and is appropriately CE marked. As a Registered Safety Supplier we have been independently audited to confirm our compliance with the scheme’s requirements. By using us as your Registered Safety Supplier you can be sure "you will only be supplied with genuine, appropriately approved products and you will receive sound advice without any attempt to mislead you".
We are accredited to Article 11B European Union Directive 89/686/EEC on personal protective equipment (PPE). Article 11B is an externally-audited accreditation and ‘System for ensuring quality of production by means of monitoring’ and relates to the consistent and compliant manufacture of complex (“life saving”) PPE.
This means you can be confident Ballyclare Article 11B garments have been manufactured with an approved quality-control system that not only requires auditing of the system documentation, technical files and production site, but also of other premises involved in the process such as head offi ces and design offices.
We are accredited by international and national organisations and are Royal Warrant holders for the supply of Specialist Fire Protective Clothing By Appointment to Her Majesty The Queen through supplying firefighting suits to the Windsor Castle Fire Service.
Ballyclare Limited was one of the first companies in our industry to attain ISO 9001 quality management system accreditation. We also hold Article 11B for the manufacture of complex PPE and run our business to ISO 14001 environmental management standards
We are an Associate Member of the Chief Fire Officers Association and a member of the Fire Industry Association.
UVDB is ‘Utilities Vendor Data Base’ and RISQS is ‘Rail Industry Supplier Qualification Scheme’ are used by prospective customers to check suppliers have the relevant qualifications and experience before contacting them with tender opportunities.
Ballyclare is a member of the BTTG PPE Club. We work closely with BTTG, an organisation that tests and certifies Personal Protective Equipment and Construction Products, on our protective clothing and workwear. As a manufacturers of PPE we appreciate the benefits of close communication and access to the expertise of BTTG™ staff that PPE Club Membership brings.
Ballyclare is a signatory to the Prompt Payment Code (PPC). Code signatories undertake to pay suppliers on time within the terms agreed at the outset of the contract, give clear guidance to suppliers and encourage good practice. Signing up to the PPC is another example of Ballyclare’s strong commitment to its Corporate and Social Responsibility goals as well as its ongoing drive to become a great company to do business with.
Ballyclare Limited has the experience of dealing with very large and demanding customers. Products supplied have ranged from the simplest of PPE workwear products like hard hats, ear plugs and boots, all the way up to highly technical and complex flying garments for pilots and firefighting suits.
Organisations such as Network Rail, Mercedes-Benz, BMW, police forces in the UK and Her Majesty’s Prisons trust the safety of their employees to Ballyclare Limited. We protect over 20,000 firefighters in the UK, including Scotland, the North East and West, Wales, the South East and Eastern Services, as well as Leicester, Oxfordshire and North Yorkshire fire and rescue services.
In fact, whether you represent a national government, a multi-national giant, a family-owned contractor or work for yourself and like our workwear, it’s you we answer to.
This means we can be sure every small step has been completed to the very highest standard giving you the confidence you need to wear our workwear in whatever conditions you have to face and the ability to specify them with the utmost certainty.
Ballyclare Limited was one of the first companies in our industry to attain ISO 9001 quality management system accreditation. We also hold Article 11B for the manufacture of complex PPE and run our business to ISO 14001 environmental management standards.
We work closely with some of the world’s most innovative organisations including W.L. Gore and Associates (UK) Limited, renowned for their GORE-TEX® and WINDSTOPPER® Fabrics, to ensure our workwear is manufactured with the best fabrics and technology available.
Ballyclare Limited has partnered with leading software vendors to enable us to manage contracts and deliver service beyond the customer expectations.
We have integrated our IT systems with some of our largest customers that has enabled us to exchange paperless data within seconds and our skills, complimented with our ERP system and suite of contract management systems are crucial elements in the level of service we deliver..
We can provide our customers with a wardrobe solution to manage spend and item issue, as well as to maintain a professional and consistent corporate image.
Our integrated Garment Service Care module (GSC) records every item allocated and issued by wearer from cradle to grave – all uniquely identified prior to dispatch. We can securely share all this information electronically with our laundry partners for those customers that we supply with a fully managed service.
We manage data for tens of thousands of wearers and using our skills and business intelligence tools we can interrogate it to produce reports that can be delivered in a variety of methods or even published on our ExtraServe system.
"The Fire Service team pulled out all the stops to help us after a kit mix up at our end. The Ballyclare team did everything they could to ensure it was sorted as quickly as possible. My thanks to them all, they are a credit to Ballyclare Limited." Jayne Moore, R&D Officer, Essex County Fire and Rescue Service (April 2018)
"Heavy duty GORE-TEX® one piece coverall - on day two of use it passed the toughest of tests - freezing rain, sleet, snow and 75mph plus winds on the East Coast of the Scottish Highlands. I'm back on the road again next week too - warm and dry whatever the weather!" Jon Hodkin, InnerTuba (February 2018)
"I’m emailing to say how impressed I am with Ballyclare and their customer service. The speed in which we have received fire gear has been excellent." Barrie May, Station Officer, Essex County Fire and Rescue Service (January 2017)
"I have now been using the clothing for six weeks and would not be without it. The overalls have been great. I have been working nights, the temperature has been below freezing, I felt cosy and warm like being in a sleeping bag. I have highly recommended them to my work colleagues." Chris Cooper (January 2017)
"Ballyclare are great suppliers, give us great support and such a friendly service ALWAYS. Thanks all." All Wales Ambulance Service (September 2016)
"Since 1999 Ballyclare Limited have been our preferred supplier of high quality PPE workwear. They work in partnership with us to meet our commitment to reducing our employees' exposure to hazards by providing clothing and footwear that offer high levels of protection in demanding conditions." Jim Christie, Procurement Development and Performance Lead, Network Engineering, Babcock International Group (July 2016)
"Since October 2007 they have provided our business with excellent supply and support in the areas of Railway Compliant PPE, with the assurance that products supplied through Ballyclare are fully certificated and fit for purpose, in-conjunction with wearer ergonomics. Their work has been a major factor in our success, helping us to become one of the most valued suppliers to our customers. I can confidently recommend Ballyclare limited as a solid and reliable supplier, and experts in their field." David Smelt, Contracts Manager, Staples Advantage (June 2016)
"Karen, you have been extremely helpful and I want your company to know what excellent customer service you have provided to me. Thank you." Roslyn Tatam, Administration Assistant, Babcock International Group (February 2016)
"You are extremely helpful with all my queries and quick to respond to my requests and this makes the running of the account much smoother and your positive approach is very much noted and welcomed." Marnie Johannesen, Fisher Scientific (January 2016)
"You answered everything that we needed but more importantly you helped me clear the backlog which was a rather large order in one go. Please pass on my thanks to Stacey, Craig and the team they worked wonders with an extremely large order which hit with no prior warning. Communication from the team is second to none and they are always happy to help with my many, many queries." Carolyn Webb, Executive PA, Medical Services Limited (November 2015)
"On behalf of the Senior Management Team I am writing to thank you in supporting us following the Whittlesey incident. The response and service, as always, was excellent. Your prompt action meant there was no impact on crew availability due to the quick collection and turnaround of the kit. Once again many thanks for the prompt action, guidance and professionalism throughout this period.” Chris Strickland, Deputy Chief Fire Officer, Cambridgeshire and Peterborough Fire Authority (June 2015)
"Thank you very much indeed for your swift and very professional service, very much appreciated. I will have no hesitations in recommending your company to my colleagues." Andy Allen, Director, AE Medical Services Limited (June 2015)
"I would like to take the opportunity to pass on my thanks for the excellent work undertaken by Lee and Marlon in completing the recent sizing exercise within Leicestershire Fire and Rescue Service. Throughout the exercise they were thoroughly professional, eminently knowledgeable and infinitely flexible to meet the needs of the task at hand and the idiosyncrasies of an emergency service. Without their hard work this task would not have been completed to such a high standard and within the tight timescales." Stefan Douglas, Station Manager, Leicestershire Fire & Rescue Service (April 2015)
“Following the arsonist incident in Oxford there was a further large fire the following evening. This resulted in Oxfordshire Fire & Rescue requiring the locally held pool stock replenishing at 2am. Marlon and Lee ensured that all firefighters remained operational, this is in addition to routinely dealing with fitting and other PPE issues." Chris Wilson, Station Manager, Oxfordshire Fire & Rescue Service (February 2015)